-
Continue reading →: What Protests and Revolutions Reveal About Innovation
The following book review will appear in an issue of the Quality Management Journal later this year: The End of Protest: A New Playbook for Revolution. 2016. Micah White. Toronto, Ontario, Canada. Alfred A. Knopf Publishing. 317 pages. You may wonder why I’m reviewing a book written by the creator…
-
The Value of Defining Context
Published by
on
Continue reading →: The Value of Defining ContextThe most important stage of problem-solving in organizations is often one of the earliest: getting everyone on the same page by defining the concepts, processes, and desired outcomes that are central to understanding the problem and formulating a solution. (“Everyone” can be the individuals on a project team, or the individuals…
-
Using xda with googlesheets in R
Published by
on
Continue reading →: Using xda with googlesheets in RWant to do a quick, exploratory data analysis in R of your data that’s stored in a spreadsheet on Google Drive? You’re in luck, because now you can use the new xda package in conjunction with Jenny Bryan‘s googlesheets. There are some quirks, though, and that’s what this post is…
-
Continue reading →: Innovation Tips for Strategic Planning
Over the past 15 years, I’ve helped several organizations with continuous improvement initiatives at the strategic, executive level. There are a lot of themes that keep appearing and reappearing, so the purpose of this post is to call out just a few and provide some insights in how to deal…
-
Continue reading →: Voice of the Customer (VOC) in the Internet of Things (IoT)
In February, I speculated about how our notion of “Voice of the Customer” (VoC) might change, since between 2016 and 2020 we are poised to witness the Internet of Things (IoT) as it grows from 6.4 billion to over 20 billion entities. The IoT will require us to re-think fundamental…
-
Continue reading →: Where is Quality Management Headed?
[This post is in response to ASQ’s February topic for the Influential Voices group, which asks: Where do you plan to take your career in 2016? What’s your view of careers in quality today—what challenges is this field facing? How can someone starting out in quality succeed?] We are about to…
-
Continue reading →: Free Speech in the Internet of Things (IoT)
By the end of 2016, Gartner estimates that over 6.4 BILLION “things” will be connected to one another in the nascent Internet of Things (IoT). As innovation yields new products, services, and capabilities that leverage this ecosystem, we will need new conceptual models to ensure quality and support continuous improvement in…
Hello,
I’m Nicole
Since 2008, I’ve been sharing insights and expertise on Digital Transformation & Data Science for Performance Excellence here. As a CxO, I’ve helped orgs build empowered teams, robust programs, and elegant strategies bridging data, analytics, and artificial intelligence (AI)/machine learning (ML)… while building models in R and Python on the side. In 2025, I help leaders drive Quality-Driven Data & AI Strategies and navigate the complex market of data/AI vendors & professional services. Need help sifting through it all? Reach out to inquire – check out my new book that reveal the one thing EVERY organization has been neglecting – Data, Strategy, Culture & Power.
Quality and Innovation 