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Continuous Permanent Improvement
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Continue reading →: Continuous Permanent ImprovementWhat? A book on continuous improvement that would make executives and other managers happy? Yes, Arun Hariharan has made this happen in Continuous Permanent Improvement, published by the ASQ Quality Press in May 2014. Although there are many references that describe the mindset and philosophy of quality and continuous improvement efforts, it…
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Continue reading →: Baldrige as a Micro-Framework for Organizational Planning
In his June post, ASQ CEO Bill Troy shares the news that ASQ has recently been awarded the Excellence level of achievement in 2014 for the Wisconsin Forward Award, which is the state’s quality program that reflects the values of the Malcolm Baldrige National Quality Award (MBNQA). He asks what experiences…
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Continue reading →: Quality in Education Part 3: Drive Out Fear. Teach Quality Standards.
[This is the third article in a three-part series responding to ASQ’s May question in “View from the Q”. It follows Quality in Education Part 1: The Customer Service Mentality is Flawed and Quality in Education Part 2: There is Power in Variation.] What can we do to break…
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Continue reading →: Quality in Education Part 2: There is Power in Variation
[This is the second part in a three-part series that starts with Quality in Education Part 1: The Customer Service Mentality is Flawed] Reducing variation is a theme in quality management. It’s also traditionally been a theme in education: students are required to adhere to standards for competency and pass…
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Continue reading →: Quality in Education Part 1: The Customer Service Mentality is Flawed
May’s ASQ “View from the Q” post by Julia McIntosh explores the link between quality and education, a theme that emerged in discussions at this May’s World Conference on Quality and Improvement (WCQI) in Dallas. As a college professor, this is a subject I think about all the time. Here’s…
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Continue reading →: The Best Book Ever on Machine Learning (and Intelligent Systems) in R
Dear Brett (Lantz), In short: your book, Machine Learning with R, is the book I’ve been dreaming about for years. Everyone who applies machine learning techniques for their work, teaches applied machine learning at a university, or just loves R and wants to know more about these super cool algorithms…
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Continue reading →: We’re Back Online!
In the almost 8 years I’ve had this blog online, I can’t remember having a major outage that put me offline. That is, until today. My domain registration got decoupled from my blog hosting setup on 3/27 and armageddon ensued. Only I didn’t know the site was down until this…
Hello,
I’m Nicole
Since 2008, I’ve been sharing insights and expertise on Digital Transformation & Data Science for Performance Excellence here. As a CxO, I’ve helped orgs build empowered teams, robust programs, and elegant strategies bridging data, analytics, and artificial intelligence (AI)/machine learning (ML)… while building models in R and Python on the side. In 2025, I help leaders drive Quality-Driven Data & AI Strategies and navigate the complex market of data/AI vendors & professional services. Need help sifting through it all? Reach out to inquire – check out my new book that reveal the one thing EVERY organization has been neglecting – Data, Strategy, Culture & Power.
Quality and Innovation 