Published by

Nicole Radziwill

On August 31, Quality Digest interviewed me on Quality Digest Live in advance of the webinar on Risk-Based Thinking that we held (sponsored by Intelex) on September 6. You can see it here on YouTube (13:42)! I answer the questions:

Is risk-based thinking different than enterprise risk management (ERM) or operations risk management (ORM)?
Who is risk-based thinking for?
Are there good and bad risks? Is opportunity really the “flip side” of risk?
Can focusing on risk inhibit innovation?

I’ll also be capturing the information from the webinar in a series of reports later this month that will be available to everyone. Stay tuned!

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2 responses to “Risk-Based Thinking: In ISO 9001 and Beyond (Interview)”

Needs2Cash

September 9, 2018

Thank you Nicole.

Instead of imposing new ways of managing risk, seek first to understand how your organization already manages risk.

This approach brings your colleagues into the development of their management system for realizing opportunities, encouraging innovation and delivering quality assurance instead of becoming risk averse.

Being familiar with how your organization works as a system may also win the confidence of those second and third party auditors as they seek evidence of your risk based thinking.

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1. Nicole Radziwill
  
  September 9, 2018
  
  Definitely a solid point, and one that’s easy to miss! I also strongly support your “be familiar” recommendation… I was involved in a review several years ago where the auditor stopped an engineer just to ask them about the process they used. “What do you mean, process?” they asked. This audit didn’t go over too well as you might imagine.
  
  Reply

I’m Nicole

Since 2008, I’ve been sharing insights and expertise on Digital Transformation & Data Science for Performance Excellence here. As a CxO, I’ve helped orgs build empowered teams, robust programs, and elegant strategies bridging data, analytics, and artificial intelligence (AI)/machine learning (ML)… while building models in R and Python on the side. In 2025, I help leaders drive Quality-Driven Data & AI Strategies and navigate the complex market of data/AI vendors & professional services. Need help sifting through it all? Reach out to inquire – check out my new book that reveal the one thing EVERY organization has been neglecting – Data, Strategy, Culture & Power.

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