• What (Really) is a Data Scientist?

    What is a data scientist? What makes for a good (or great!) data scientist? It’s been challenging enough to determine what a data scientist really is (several people have proposed ways to look at this). The Guardian (a UK publication) said, however, that a true data scientist is as “rare as a unicorn”. I believe…

  • Innovation Without Maintenance is (Potentially) Cyberterrorism

    On July 8th, Wall Street’s software failed (and the WSJ web site went down). United’s planes were grounded for two hours across the entire US. And this all happened only shortly after China’s stocks mysteriously plummeted. Odd coincidence, or carefully planned coordinated cyberattack? Bloggers say don’t worry… don’t panic. Probably not a big deal overall: Heck,…

  • Quality Tools in Daily Life

    This past month, ASQ asked the Influential Voices: “How do you incorporate quality tools into your daily life?” That’s a topic I’ve covered here often, and from many different perspectives: You can manage your personal budget with Pareto Charts, like my student Andy did You can use approaches from the Baldrige Framework to help you…

  • The 21st Century Employee in the Age of Empathy

    Last year, I explained that I see a revolutionary role for quality as we collectively shift from thinking about organizations not as machines or information flows, but as structures for creating complete and meaningful experiences for everyone involved. To adapt during this shift, we’ll need new models for human resources management. In fact, we need…

  • What Kentucky Derby Handicapping Can Teach Us About Organizational Metrics

    I love horse racing. More specifically, I love betting on the horses. Why? Because it’s a complex exercise in data science, requiring you to integrate (what feels like) hundreds of different kinds of performance measures — and environmental factors (like weather) — to predict which horse will come in first, second, third, and maybe even…

  • Randomly Sample Twitter Followers in R

    So yesterday, I set up an #AmazonGiveaway for my new R book at https://giveaway.amazon.com/p/ea32d421d8d7672d — but I had my 10 year old input the number that will determine every nth person who gets the printed copy delivered to them, so that I’d be surprised too when it happened. Well I got surprised today, because nothing’s happened yet… he…

  • My New Favorite Statistics & Data Analysis Book Using R

    NOTE: The 3rd Edition (Purple Swan) was released in April 2019. There is a companion book that presents end-to-end examples of each of the methods. As of today, I now have a NEW FAVORITE introductory statistics textbook… the one I’ve always dreamed of having. I’ve been looking for a book to use in my classes for undergraduate sophomores…