Every student learns how to look up areas under the normal curve using Z-Score tables in their first statistics class. But what is less commonly covered, especially in courses where calculus is […]
I am a Gen-X management innovator who helps organizations find simplicity through technology - improving quality while stimulating innovation.
I just wrote a new chapter for my students describing how to subset a data frame in R. The full text is available at https://docs.google.com/document/d/1K5U11-IKRkxNmitu_lS71Z6uLTQW_fp6QNbOMMwA5J8/edit?usp=sharing but here’s a preview: Let’s load in ChickWeight, […]
The following book review will appear in an issue of the Quality Management Journal later this year: The End of Protest: A New Playbook for Revolution. 2016. Micah White. Toronto, Ontario, Canada. […]
The most important stage of problem-solving in organizations is often one of the earliest: getting everyone on the same page by defining the concepts, processes, and desired outcomes that are central to understanding […]
Want to do a quick, exploratory data analysis in R of your data that’s stored in a spreadsheet on Google Drive? You’re in luck, because now you can use the new xda […]
Over the past 15 years, I’ve helped several organizations with continuous improvement initiatives at the strategic, executive level. There are a lot of themes that keep appearing and reappearing, so the purpose […]
In February, I speculated about how our notion of “Voice of the Customer” (VoC) might change, since between 2016 and 2020 we are poised to witness the Internet of Things (IoT) as […]