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Continue reading →: Excellence is Emotional
My five-year-old knocked his Lego police van off the kitchen counter this morning. He was attempting to simultaneously admire it and eat breakfast. The reason he’s been admiring it so much is that it took him about three hours to build it using the instructions in the box… and he…
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Continue reading →: The Undergrad Jungle Book (Preview)
(See the update of this post at https://qualityandinnovation.wordpress.com/2011/01/01/the-undergrad-jungle-book/). I’m releasing a new eBook tonight – January 1, 2011 at 1:30am Eastern Standard Time – in honor of the very Happy New Year to come! You can download a TWO-CHAPTER PREVIEW here.
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Continue reading →: High Risk or Low Risk? An Open Exercise
Here’s the scenario: you have a bunch of experts sitting in a room, trying to make a big decision about which of TWO proposed scenarios to accept. One proposal is lower risk, and one is much higher risk. ONLY ONE has the potential for an outcome to fall above the…
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Continue reading →: Help Validate the QSDR & Win a $50 Quality Press Gift Certificate!
If you have at least 5 years broad experience in quality, please help us validate the “Quality Systems Development Roadmap” originally published in Quality Progress in 2008 (http://asq.org/quality-progress/2008/09/basic-quality/starting-from-scratch.html). This is part of an expert systems project developed by Doug Jin, a student at James Madison University, under the guidance of…
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Continue reading →: Eliminating Waste using Zombie War Analysis
If quality and continuous improvement are important to you, you should have a fundamental understanding of zombies and the role they play in quality management. Furthermore, understanding zombies might help you understand yourself better too. In fact, performing a zombie war analysis (on either yourself or your organization) could be…
Hello,
I’m Nicole
Since 2008, I’ve been sharing insights and expertise on Digital Transformation & Data Science for Performance Excellence here. As a CxO, I’ve helped orgs build empowered teams, robust programs, and elegant strategies bridging data, analytics, and artificial intelligence (AI)/machine learning (ML)… while building models in R and Python on the side. In 2025, I help leaders drive Quality-Driven Data & AI Strategies and navigate the complex market of data/AI vendors & professional services. Need help sifting through it all? Reach out to inquire – check out my new book that reveal the one thing EVERY organization has been neglecting – Data, Strategy, Culture & Power.
Quality and Innovation 