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Continue reading →: The Undergrad Jungle Book (Preview)
(See the update of this post at https://qualityandinnovation.wordpress.com/2011/01/01/the-undergrad-jungle-book/). I’m releasing a new eBook tonight – January 1, 2011 at 1:30am Eastern Standard Time – in honor of the very Happy New Year to come! You can download a TWO-CHAPTER PREVIEW here.
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Continue reading →: High Risk or Low Risk? An Open Exercise
Here’s the scenario: you have a bunch of experts sitting in a room, trying to make a big decision about which of TWO proposed scenarios to accept. One proposal is lower risk, and one is much higher risk. ONLY ONE has the potential for an outcome to fall above the…
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Continue reading →: Help Validate the QSDR & Win a $50 Quality Press Gift Certificate!
If you have at least 5 years broad experience in quality, please help us validate the “Quality Systems Development Roadmap” originally published in Quality Progress in 2008 (http://asq.org/quality-progress/2008/09/basic-quality/starting-from-scratch.html). This is part of an expert systems project developed by Doug Jin, a student at James Madison University, under the guidance of…
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Continue reading →: Eliminating Waste using Zombie War Analysis
If quality and continuous improvement are important to you, you should have a fundamental understanding of zombies and the role they play in quality management. Furthermore, understanding zombies might help you understand yourself better too. In fact, performing a zombie war analysis (on either yourself or your organization) could be…
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Continue reading →: Expectations (and How to Violate Them)
I’ve been thinking a lot the past few months about expectations. One of the definitions of expectations on dictionary.com is “the degree of probability that something will occur.” In particular, I’ve been comparatively examining three different variations on the concept of expectations: Consciously setting expectations Consciously deciding on a state…
Hello,
I’m Nicole
Since 2008, I’ve been sharing insights and expertise on Digital Transformation & Data Science for Performance Excellence here. As a CxO, I’ve helped orgs build empowered teams, robust programs, and elegant strategies bridging data, analytics, and artificial intelligence (AI)/machine learning (ML)… while building models in R and Python on the side. In 2025, I help leaders drive Quality-Driven Data & AI Strategies and navigate the complex market of data/AI vendors & professional services. Need help sifting through it all? Reach out to inquire – check out my new book that reveal the one thing EVERY organization has been neglecting – Data, Strategy, Culture & Power.
Quality and Innovation 