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Continue reading →: Quality in Government: Maintenance vs. New Development
This month, ASQ CEO Paul Borawski explores the issue of quality within government: If you have ideas of what it would take to make quality in government the rule rather than the far-too-seldom exception, please tell us. If your view on the prevalence of quality in government differs, please share your…
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Continue reading →: Quality in 3 Words: EXCELLENCE IN BEING
(Image Credit: Doug Buckley of http://hyperactive.to) I stumbled across a LinkedIn discussion in the “Continuous Improvement, Six Sigma & Lean” group yesterday that, though posted 8 months ago, has just started to get revived traffic. The question was simple: What is Quality? The poster, though, specified that you’d have to…
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Continue reading →: Three Principles for Healthy, Authentic Relationships
(Image Credit: Doug Buckley of http://hyperactive.to) This isn’t specifically quality or innovation related, but it came out of my mouth over coffee this morning in answer to the question “What do you think is the best approach to maintaining healthy relationships?” I wanted to record it because it does influence…
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Continue reading →: Can Quality Professionals Help Others Get Happier?
(Image Credit: Doug Buckley of http://hyperactive.to) In his April post, ASQ CEO Paul Borawski asks “Are Quality Professionals Happy on the Job?” His question was motivated by a recent Forbes article that rated software quality professionals among the ten happiest in their careers. However, I’d like to make his question…
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Continue reading →: An Easy Trick to Reduce Your Resistance to Losing Weight
(Image Credit: Doug Buckley of http://hyperactive.to) Measurement is an important aspect of assuring and improving quality(*). As a result, I think about it often, especially in the context of maintaining and losing weight. My BMI is not bad (23.5) but I don’t like to exercise, so I try to eat…
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Continue reading →: Inspiration is the Fuel, Mindfulness is the Tool
(Image credit: Doug Buckley of http://hyperactive.to) I always thought mindfulness was some sort of Zen-like state of nirvana and bliss. (Great for improving the quality of my life in general, but maybe a little too fluffy and spiritual to have any practical value at work.) But, like a lot of…
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Continue reading →: A Day at “Quality Camp”!
On Saturday, March 24, I led the “Quality Tools for Problem Solving” sessions at the 2012 JMU Expanding Your Horizons conference, affiliated with the national program of the same name. In just 50 minutes, we learned how to use affinity diagrams, checksheets, and Pareto Charts to identify the “vital few”…






