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The Undergrad Jungle Book (Preview)
(See the update of this post at https://qualityandinnovation.wordpress.com/2011/01/01/the-undergrad-jungle-book/). I’m releasing a new eBook tonight – January 1, 2011 at 1:30am Eastern Standard Time – in honor of the very Happy New Year to come! You can download a TWO-CHAPTER PREVIEW here.
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High Risk or Low Risk? An Open Exercise
Here’s the scenario: you have a bunch of experts sitting in a room, trying to make a big decision about which of TWO proposed scenarios to accept. One proposal is lower risk, and one is much higher risk. ONLY ONE has the potential for an outcome to fall above the “threshold for a brighter future”…
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Help Validate the QSDR & Win a $50 Quality Press Gift Certificate!
If you have at least 5 years broad experience in quality, please help us validate the “Quality Systems Development Roadmap” originally published in Quality Progress in 2008 (http://asq.org/quality-progress/2008/09/basic-quality/starting-from-scratch.html). This is part of an expert systems project developed by Doug Jin, a student at James Madison University, under the guidance of Nicole Radziwill, JMU faculty member…
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Eliminating Waste using Zombie War Analysis
If quality and continuous improvement are important to you, you should have a fundamental understanding of zombies and the role they play in quality management. Furthermore, understanding zombies might help you understand yourself better too. In fact, performing a zombie war analysis (on either yourself or your organization) could be the next great lean tool…
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Expectations (and How to Violate Them)
I’ve been thinking a lot the past few months about expectations. One of the definitions of expectations on dictionary.com is “the degree of probability that something will occur.” In particular, I’ve been comparatively examining three different variations on the concept of expectations: Consciously setting expectations Consciously deciding on a state of no expectations Developing shared…
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Tuning Into Your Innovation Frequency
How can our company be more innovative? How can I help to catalyze innovation? These are popular, relevant and contemporary questions. And like many of the other challenges we have to deal with in our organizations (and our lives), these questions are simultaneously tricky and nebulous. The answer: for your organization to be innovative, YOU…
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No Settling
I saw these sentences posted on the web while I was aimlessly surfing the other day. I’ve been repeating them over and over ever since; turns out I have completely missed one of the most important aspects of authenticity as a dimension of quality in my thinking over the past several months. The key to…
Quality and Innovation 