Quality and Innovation

As Industry 4.0 and Digital Transformation efforts bear their first fruits, capabilities, business models, and the organizations that embody them are transforming. A century ago, we thought of organizations as machines to be rigidly designed and controlled. In the latter part of the 20th century, organizations were thought of as knowledge to be cultivated, shared, and expanded. But “as intelligent systems gain traction, we are once again at a crossroads – where organizations must create complete and meaningful experiences” for their customers, stakeholders, and employees.

How do you design those complete, meaningful, and radically engaging experiences? To provide a starting point, check out “Design for Steam: Creating Participatory Art with Purpose” by my former student Nick Kamienski and me. It was just published today by the STEAM Journal.

“Participatory Art” doesn’t just mean creating things that are pretty to look at in your office lobby or tradeshow booth. It means finding ways to connect with your audience in ways that help them find meaning, purpose, and self-awareness – the ultimate ingredient for authentic engagement.

Designing experiences to make this happen is challenging, but totally within reach. Learn more in today’s new article!