I just finished reviewing Alex Osterwalder‘s new book, Value Proposition Design, for ASQ’s Quality Management Journal. Although my review won’t be published until January 2015, this is such a refreshing and exciting book that […]
In his September post to the Influential Voices, ASQ CEO Bill Troy discusses principles for effective strategic planning, gleaned from his years of experience with the U.S. Army. He also asks what […]
This week, I was the guest blogger at the American Society for Quality’s “View from the Q” where I shared some anecdotes about encountering quality tools and concepts at Burning Man this […]
I’m sitting here in my hotel room at the Rex Hotel Jazz & Blues Bar in downtown Toronto. It could have been an amazing experience… even though the room itself is tiny, […]
Put yourself in positions where you’ll encounter unexpected people and ideas! That’s the subject of my guest post at Business Innovation Factory this week.
In his August post, ASQ CEO Bill Troy asks “Is the future of quality evolutionary or revolutionary?“ My answer is unequivocal: it’s revolutionary. We’re going to need new models for business, new […]
What is innovation? It’s become such an overused management buzzword over the past couple decades that, when I told my very esteemed executive woman friend that I was planning to write a […]