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Quality and the Great Contraction
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Continue reading →: Quality and the Great ContractionFrom the July 6, 2009 issue of Business Week: “A new world order is dawning – one in which the West is no longer dominant, capitalism (at least the American version) is out of favor, and protectionism is on the rise… the era of laissez-faire economics is over, and statism,…
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Continue reading →: Achieving Quality when Something is Always Broken
In the quality profession, we are accustomed to thinking about product and component quality in terms of compliance (whether specifications are met), performance (e.g. whether requirements for reliability or availability are met), or other factors (like whether we are controlling for variation effectively, or “being lean” which is realized in…
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Continue reading →: Quality of an Interactive System
Today, I spent some time in a remote visualization tutorial presented by John Clyne of NCAR. He referenced a 2005 answer to the question “What is meant by interactive analysis?” by Mark Rast of the University of Colorado: Definition: A system is interactive if the time between a user event…
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Continue reading →: Good Tutorials and Bad Tutorials
Are you leading a workshop or tutorial at a conference? In this post, find out how to make your 1.5-8 hour session meaningful, enjoyable, and high quality. I’m thinking a lot about how (and how not) to execute a successful tutorial session today. Why? Because I’ve spent 8 hours today…
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Continue reading →: Quality vs. Excellence
I was reading through a company’s strategic plan over the weekend and noticed that they had made the decision to shift from a “quality focus” to an “excellence focus”. This made me wonder what the difference is, and why a company might want to make such a change in its…
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Continue reading →: Not Invented Here
If you are part of the software development world, no doubt you are familiar with “not invented here” (NIH) syndrome. It is the scourge of the software development culture, the unfortunate tendency within a group of software-minded people to attribute value to the code that members of the group or…






