• Why ANOVA and Linear Regression are the Same

    See also Part 2: How Linear Regression and Two-Way ANOVA are the same

  • Shifting the Mindset: Walter White on Quality

    (special shout-out to those of you who saw the typo the 30 sec it existed!) In college, to meet my phys ed requirement, I chose a class where I wouldn’t have to exert much physical energy: golf. Almost three decades later, I still can’t play golf, but I did learn one thing in that class…

  • Agile vs. Lean: Explained by Cats

    Over the past few years, Agile has gained popularity. This methodology emerged as a solution to manage projects with a number of unknown elements and to counter the typical waterfall method. Quality practitioners have observed the numerous similarities between this new framework and Lean. Some have speculated that Agile is simply the next generation’s version…

  • How the Baldrige Process Can Enrich Any Management System

    Another wave of reviewing applications for the Malcolm Baldrige National Quality Award (MBNQA) is complete, and I am exhausted — and completely fulfilled and enriched! That’s the way this process works. As a National Examiner, you will be frustrated, you may cry, and you may think your team of examiners will never come to consensus…

  • How to Become a Successful Change Leader

    For this month’s Influential Voices Roundtable, the American Society for Quality (ASQ) asks: “In today’s current climate, transformation is a common term and transformative efforts are a regular occurrence. Although these efforts are common, according to Harvard Business Review two-thirds of large-scale transformation efforts fail. Research has proven that effective leadership is crucial for a change initiative…

  • An Easy Way to Make Minimum Viable Product (MVP) Totally Not Viable

    5 minute read The Minimum Viable Product (MVP) concept has taken off over the past few years. Indeed, its heart is in the right place. MVP encourages product managers to scope features and functionality carefully so that customer needs are satisfied at every stage of development — not just in a sweeping finale at the…

  • A Decade of PhD: What I’ve Learned from Academia and Industry

    Today is Cinco de Mayo! It’s also the 10th Anniversary of my PhD defense (in Quality Systems)…. something I carefully timed for late afternoon on this day in 2009. (I wanted to make sure I could celebrate the joyful occasion — or drown my sorrows — with 2-for-1 margaritas. Fortunately, the situation was liquid joy;…