• Baldrige as a Micro-Framework for Organizational Planning

    In his June post, ASQ CEO Bill Troy shares the news that ASQ has recently been awarded the Excellence level of achievement in 2014 for the Wisconsin Forward Award, which is the state’s quality program that reflects the values of the Malcolm Baldrige National Quality Award (MBNQA). He asks what experiences others have had with using…

  • Quality in Education Part 3: Drive Out Fear. Teach Quality Standards.

      [This is the third article in a three-part series responding to ASQ’s May question in “View from the Q”. It follows Quality in Education Part 1: The Customer Service Mentality is Flawed and Quality in Education Part 2: There is Power in Variation.] What can we do to break out of the “manufacturing system…

  • Quality in Education Part 2: There is Power in Variation

    [This is the second part in a three-part series that starts with Quality in Education Part 1: The Customer Service Mentality is Flawed] Reducing variation is a theme in quality management. It’s also traditionally been a theme in education: students are required to adhere to standards for competency and pass exams to demonstrate those competencies:…

  • Quality in Education Part 1: The Customer Service Mentality is Flawed

    May’s ASQ “View from the Q” post by Julia McIntosh explores the link between quality and education, a theme that emerged in discussions at this May’s World Conference on Quality and Improvement (WCQI) in Dallas. As a college professor, this is a subject I think about all the time. Here’s the issue: higher quality in…

  • The Best Book Ever on Machine Learning (and Intelligent Systems) in R

    Dear Brett (Lantz), In short: your book, Machine Learning with R, is the book I’ve been dreaming about for years. Everyone who applies machine learning techniques for their work, teaches applied machine learning at a university, or just loves R and wants to know more about these super cool algorithms should buy and use your…

  • We’re Back Online!

    In the almost 8 years I’ve had this blog online, I can’t remember having a major outage that put me offline. That is, until today. My domain registration got decoupled from my blog hosting setup on 3/27 and armageddon ensued. Only I didn’t know the site was down until this morning. Fortunately it was a…

  • Is the Manufacturing Outlook Sufficiently Far-Reaching?

    In his January post, ASQ CEO Paul Borawski discusses the results from ASQ’s 2013 manufacturing outlook survey. Although the majority of manufacturers reported revenue growth in 2013, many are still very concerned about the state of the economy. Paul was inquiring whether this “optimistic but guarded” perspective was a good assessment, and asked for examples…