Quality in Unexpected Places: Books and Movies!


(Image Credit: Doug Buckley of http://hyperactive.to)

Continuing ASQ CEO Paul Borawski’s March discussion about finding quality in unexpected places, one of the places I LOVE to see quality problems and solutions appear are in works of fiction – books and/or movies. Although I’ve encountered many examples over the past several years, I just started keeping track of these about a year ago on my Quality in Fiction & Drama list.

The ones I have so far are: Unstoppable (movie), Bad Luck and Trouble (book), and The Story of B (book). I didn’t include Zen and the Art of Motorcycle Maintenance (book) because it just didn’t move me – but your experience may have been different, and if so, I’d like to hear about it.

Do you have more examples to add? I would love to include them. Just post a synopsis of the quality-related book or movie, your name, and a web site where people can find out more about you or your business to the comments on this page, and I’ll update the list with your new info. THANKS!


  • My pick is Tucker: The Man and His Dream, which profiled Preston Tucker and the creation of his innovative Tucker brand of automobiles in Post-WW2 USA.

  • Michael Keaton movie Gung Ho, as a commentary on the evolution of quality culture in the 1980s, and American adjustment to a different approach.
    The movie Man of the Year approaches quality from a software testing perspecitve, with dramatic elements of corruption and vote-rigging to keep everyone interested.

    Couldn’t make it through Zen… – felt a bit too self-indulgent, although I recognize that it speaks to many people.

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