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Quality in 3 Words: EXCELLENCE IN BEING
(Image Credit: Doug Buckley of http://hyperactive.to) I stumbled across a LinkedIn discussion in the “Continuous Improvement, Six Sigma & Lean” group yesterday that, though posted 8 months ago, has just started to get revived traffic. The question was simple: What is Quality? The poster, though, specified that you’d have to answer the question in three…
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Three Principles for Healthy, Authentic Relationships
(Image Credit: Doug Buckley of http://hyperactive.to) This isn’t specifically quality or innovation related, but it came out of my mouth over coffee this morning in answer to the question “What do you think is the best approach to maintaining healthy relationships?” I wanted to record it because it does influence my personal quality of life…
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Can Quality Professionals Help Others Get Happier?
(Image Credit: Doug Buckley of http://hyperactive.to) In his April post, ASQ CEO Paul Borawski asks “Are Quality Professionals Happy on the Job?” His question was motivated by a recent Forbes article that rated software quality professionals among the ten happiest in their careers. However, I’d like to make his question a call to action for…
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An Easy Trick to Reduce Your Resistance to Losing Weight
(Image Credit: Doug Buckley of http://hyperactive.to) Measurement is an important aspect of assuring and improving quality(*). As a result, I think about it often, especially in the context of maintaining and losing weight. My BMI is not bad (23.5) but I don’t like to exercise, so I try to eat without reckless abandon. But I…
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Inspiration is the Fuel, Mindfulness is the Tool
(Image credit: Doug Buckley of http://hyperactive.to) I always thought mindfulness was some sort of Zen-like state of nirvana and bliss. (Great for improving the quality of my life in general, but maybe a little too fluffy and spiritual to have any practical value at work.) But, like a lot of others, I tried really hard to…
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A Day at “Quality Camp”!
On Saturday, March 24, I led the “Quality Tools for Problem Solving” sessions at the 2012 JMU Expanding Your Horizons conference, affiliated with the national program of the same name. In just 50 minutes, we learned how to use affinity diagrams, checksheets, and Pareto Charts to identify the “vital few” causes or reasons for each…
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The Secret of (High Performance) Teams
I confess, I wasn’t very enthusiastic when I first picked up this new book by Mark Miller, VP of Training and Development from Chick-Fil-A. The Secret of Teams: What Great Teams Know and Do was kind of thin and reminded me of Who Moved My Cheese? – at least by touch. I’ve read tons of…
Quality and Innovation 