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Innovation, Lakota Style
(Image Credit: Doug Buckley of http://hyperactive.to) Right now, I’m reading Archie Fire Lame Deer‘s personal history in Gift of Power. I lived in Rapid City for a short time in the late 1990’s, and I’m particularly attracted to the Lakota culture, and the Black Hills and Badlands that are so integral to it. Archie, who…
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What I’m Doing for my December End-of-the-World Improvement Challenge
I’m going to update this every day or two with the excellent improvements I’m seizing the day and making — as part of The December 2012 End of the World IMPROVEMENT CHALLENGE! Monday 12/10: I helped students with their statistics projects. I had a difficult time thinking about any improvements that I’d made today, but then I…
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The December 2012 End of the World IMPROVEMENT CHALLENGE
(Image Credit: Lucy Glover of Lucy Glover Photography, San Francisco CA. Used with permission.) Hey everybody, remember last month when everyone was posting things they were thankful for in the twenty-odd days leading up to Thanksgiving? (They might still be doing it… I don’t know.) I thought that was a great idea. So I started…
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Accelerating Quality
(Image Credit: Doug Buckley of http://hyperactive.to) As part of World Quality Month, ASQ CEO Paul Borawski asks what we can do to more actively promote the discipline of quality. There are two ways, in my opinion, to accelerate the adoption of quality philosophies and practices: 1. Return everyone’s focus to GOOD BUSINESS. (Rant: That is,…
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Are Deming’s 14 Points Still Valid?
(Image Credit: Doug Buckley of http://hyperactive.to) In 1986, W. Edwards Deming described the 14 Points that constitute his transformational theory of management in Out of the Crisis. These tenets were the basis for his success and fame as an agent of organizational and institutional change in post-war Japan. Researchers and practitioners in quality management continue to…
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Decidere: The Power of Decision
(Image Credit: Lucy Glover of Lucy Glover Photography, San Francisco, CA) I committed to a decision today. It was a big decision — one that’s been hanging over my head for many months. I am certain that this decision will impact the rest of my life, and it’s so personal, I can’t even reveal to…
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Everybody “Does Quality”
(Image Credit: Lucy Glover of Lucy Glover Photography, San Francisco, CA) In the October ASQ Influential Voices topic, CEO Paul Borawski asks how pervasive the quality function is in organizations, and asks how its value can be increased: My question is, how well understood and embraced are the contributions of the quality professional beyond what…
Quality and Innovation 