• Quality of Art & Design in the Digital Age

    (Image credit: Doug Buckley of http://hyperactive.to) In a December article in Wired, John Maeda talks about how the art community’s sensibilities were recently challenged by a decision made by the Museum of Modern Art (MoMA) to include videogames in a new category of art there. Although the examples were acquired on the basis that they…

  • Adding a Little STEAM: On Risk, Failure, and the Quality of Higher Education

    (Image Credit: Doug Buckley of http://hyperactive.to) On Thursday, Morgan and I attended the first meeting of the Congressional STEAM Caucus on Capitol Hill… “a briefing on changing the vocabulary of education to include both art and science – and their intersections – to prepare our next generation of innovators to lead the 21st century economy.”…

  • How to Prepare a Good SWOT

    (Image credit: Doug Buckley of http://hyperactive.to) SWOT (Strengths, Weaknesses, Opportunities, Threats) is a strategic planning tool, originally developed by Albert Humphrey of SRI in the 1960’s, to clarify an organization’s capabilities within a particular competitive environment. It’s not just a useful technique for business… I encourage many of my graduate students to use SWOT to…

  • “What is Quality?” – The Best Explanation Ever

    In ASQ’s January “View from the Q” question, CEO Paul Borawski asks us to share our preferred definitions of quality. I’m so happy to hear this question, because I spent years trying on many definitions of quality for size, and I’ve finally found one (when accompanied by Mitra’s model) that fits. First, my favorite definition.…

  • 2012 Management Improvement Carnival – Part 2

    (Image Credit: Doug Buckley of http://hyperactive.to) I am pleased once again to host ASQ Influential Voices blogger John Hunter’s Management Improvement Carnival, featuring some interesting or noteworthy articles that have been posted over the past year. Be sure to check out previous installations of the Carnival to get a broad sample of the most recent blog posts that…

  • 2012 Management Improvement Carnival – Part 1

    (Image Credit: Doug Buckley of http://hyperactive.to) I am pleased once again to host ASQ Influential Voices blogger John Hunter’s Management Improvement Carnival, featuring some interesting or noteworthy articles that have been posted over the past year. Be sure to check out previous installations of the Carnival to get a broad sample of the most recent…

  • A High-Quality Academic Book Review

    I’ve recently been assigned the role of Book Review Editor for ASQ’s Quality Management Journal starting with the second issue in 2013, under the guidance of new Editor, Larry Fredendall of Clemson University. As we are preparing our book reviews for this issue, Matthias Thurer (who will also be preparing regular reviews with me) asked…