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Quality Has Always Been Global
In his February post, ASQ CEO Bill Troy asks “Why Should Quality ‘Go Global’?” ASQ has, over the past several years, expanded its reach as a member organization… “going global” to expand awareness of quality tools and techniques. This is being done to more deeply realize ASQ’s mission to “increase the use and impact of…
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Top 10 Statistics Topics for the Six Sigma Black Belt (CSSBB) Exam
[IMPORTANT NOTE! As of April 20, 2015 I now have a NEW FAVORITE introductory statistics textbook… the one I’ve always dreamed of having, but it just never existed before. But today it does!! <3] Not too long ago, Darrah Turman from New Jersey contacted me for some additional insight into preparing for the ASQ Certified Six Sigma…
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Contingency Tables with gmodels in R
Contingency tables provide a way to display the frequencies and relative frequencies of observations, which are classified according to two categorical variables. The elements of one category are displayed across the columns; the elements of the other category are displayed over the rows. For many semesters now, I’ve asked my students to prepare contingency tables that…
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Top Books Every Quality Professional Should Read
In January 2015, Julia McIntosh shared what the ASQ staff believe are the “Top 8” books every quality professional should have on their shelf. Before I read her blog post, I thought about what would constitute my own personal favorites… and I was happy to see that her list and my list were well aligned!…
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Who Has Inspired You About Quality?
In his January post, ASQ CEO Bill Troy asks, “Have you met someone whose teachings on quality influenced you or inspired you? What were these lessons?” Although he acknowledges the “quality gurus” he encouraged us to think about people from beyond the domain of the quality profession. When I think about quality, I always start with my…
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Deming’s 14 Points Revisited. Twice.
After responding to the December 2014 discussion question to the Influential Voices from ASQ CEO Bill Troy, I’m thinking more about the question “Is Quality Ambitious Enough?” that he posed. In particular, I’m thinking about an article that was published in the December 2014 issue of Quality Progress. The subtitle for the article, called “Whole…
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Is Quality Ambitious Enough?
“We must reject the idea — well intentioned, but dead wrong- that the primary path to greatness in the social sectors is to become “more like a business.” — Jim Collins in Good to Great In December, ASQ CEO Bill Troy asked “Is Quality Ambitious Enough?” He cites a recent article by Brooks Carder, who…
Quality and Innovation 